Saas Technical Writer

Regroup Mass Notification — a global company with headquarters in Dallas — is looking for a Saas Technical Writer. Regroup believes in working with talented people who care about our core mission: Keeping communities and organizations safe and informed.
The Technical Writer often serves as a hub of collaboration between the Customer Success, Product, and Support teams to synthesize various sources of information into cohesive documentation for the customer.
Responsibilities:
Write technical documentation for users of Regroup software as the Admin guide, Knowledge base, and wiki how.
Write instructional and reference documentation for developers who want to extend and customize the functionality of Regroup software.
Follow an established writing style guide and work with an editor to refine and improve documentation deliverables.
Conspire with customer success, software developers, architects, and product managers to develop engaging content that helps users make good ...