Sales Admin Cum Process Engineer

Job Responsibilities
(Please note that this role is to be placed at another Business Unit within the Group)
Sales & Operations
Follow up on customers' pending orders and liaise with relevant departments to provide daily updates to customers.
To update the portal on the promised date after confirming the delivery date from the respective department.
Ensure all orders are arranged and delivered as promised.
Issue invoices, delivery orders (DO), and shipment documentation as well as credit notes when there is rejections.
Work closely with the finance team that is located remotely.
Prepare RFQ (quotations), coordinate quotations with internal teams, and keep the team informed about orders.
Answer and direct phone calls/emails in a polite and professional manner.
Manage and organize office files, documents, and records.
Assist purchasers with any other administrative work.
Provide general administrative support or adhoc tasks assigned by the superiors as...