Job Description
Respond promptly and professionally to customers inquiries via WhatsApp messages, phone calls and emails.
Process customer orders and generate invoices accurately.
Provide product information, pricing and assistance with order placements.
Update customers on new products, promotions and delivery of goods.
Address customer concerns and resolve issues.
Assist customers with collection of goods at office.
Liaise with head office, suppliers & vendors.
Other administrative duties as required.
Requirements
A diploma or bachelor's degree in business administration or a related field is preferred.
Strong verbal and written communication skills.
Proficient in Microsoft Office Suite (Excel, Power Point & Word).
Experience with Autocount system is an advantage.
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