Sales Admin

RESPONSIBILITIES

1. Customer Service:
   • Greet customers and provide a warm welcome to the boutique.
   • Assist customers in selecting scarves, offering product information, and styling advice.
   • Address customer inquiries, concerns, and feedback in a professional and courteous manner.
   • Process transactions accurately and efficiently using the point-of-sale (POS) system.
   • Handle customer returns, exchanges, and refunds following company policies.
2. Order Management:
   • Assist customers with placing orders over the phone, via email, or through online platforms.
   • Coordinate with the sales team to fulfill orders and ensure timely delivery.
   • Keep track of inventory levels and communicate stock availability to customers.
   • Assist in managing the online store, including updating product listings and inventory status.
3. Administrative Support:
   • Provide general administrative ...