Sales Administration Specialist

Job Purpose: Providing quality customer support by promptly resolving inquiries from customers/partners and interacting with internal departments to achieve a high level of customer satisfaction. Main responsibilities: • Receiving and registering customer inquiries (email, applications, phone). • Sending questionnaires, logistics information (availability, prices, terms). • Preparing commercial offers, orders, invoicing. • Providing financial information (credit line analysis, balance, shipment restrictions). • Informing about the status of orders, accelerating shipments upon request. • Analyzing problems in orders, interacting with other departments to resolve them. • Correcting, canceling, duplicating documents. • Notification of management about critical situations affecting the quality of service. Candidate requirements: • Ability to analyze requests from clients/partners. • Good communication skills. • Sociability, stress resistance. • Ability to prioritize requests based on their...