Sales Administrative Assistant

Position scope: As a member of the Export Sales Team, reports to the Commercial Administration Manager. Responsible for interfacing with customers (Private Label and Strategic customers), with Supply Chain and Production Planning Departments and with external service providers.

Key Responsibilities and Accountabilities

• Act as a Front Office point of contact for customers, ensuring professional, timely and effective communication.
• Process and manage customer orders, ensuring accurate entry and timely follow-up of commercial offers.
• Coordinate closely with Sales, Logistics and Planning teams to guarantee excellent customer service.
• Monitor shipments and oversee all related documentation to ensure smooth and on-time deliveries.
• Maintain proactive communication with customers through regular follow-up calls, meetings and conferences.
• Perform administrative and customer...