SALES AGENT

A Hotel Sales Agent drives revenue by converting inquiries into bookings, managing corporate accounts, and promoting hotel services. Responsibilities include handling phone/email inquiries, negotiating group rates, conducting site tours, managing CRM data, and collaborating with departments to ensure guest satisfaction. Key skills include communication, negotiation, and system proficiency. Core Responsibilities

• Sales & Revenue Generation: Proactively convert inbound inquiries into reservations, manage group bookings, and identify up-selling opportunities (e.g., room upgrades, amenities).
• Customer Interaction: Respond to telephone, email, and in-person inquiries from guests and corporate clients, offering detailed information about accommodation, meeting spaces, and services.
• Relationship Management: Build and maintain relationships with travel agents, corporate clients, and event planners to secure repeat business.
• Administrative Duties: Mainta...