Job Description
Client: Loyalty & payment solutions company.
About the role
You will play a key role in shaping how Salesforce is used as our core CRM across the business. You will lead the optimization and ongoing evolution of Salesforce, guiding teams on best practice, driving change, and improving efficiency, data quality, and adoption.
Working closely with Sales, Program, Finance, and Product teams, you will ensure Salesforce enables strong pipeline management, accurate forecasting, and clear commercial insight. This is a highly visible role with real influence over how the business operates and scales.
Key Responsibilities
· Optimising and governing Salesforce as the primary CRM for the Clients Business Rewards
· Designing and maintaining Salesforce reports and dashboards for sales, program, and executive audiences
· Driving CRM best practice, adoption, and efficient sales processes across the business
· Maintainin...
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