Sales and Operations Manager

Key Responsibilities

• Oversee daily operations: order management, logistics, and fulfilment with high OTIF (on-time in-full) performance.
• Improve processes and implement KPIs for cycle time, cost-to-serve, and customer satisfaction.
• Drive sales growth through pipeline management, pricing discipline, and accurate forecasting.
• Lead S&OP reviews to align revenue growth with operational optimization
• Manage and develop a cross-functional team, fostering collaboration between Sales and Operations.
• Ensure effective use of systems and maintain data accuracy.
• Execute continuous improvement projects and support strategic initiatives.

Success Metrics

• Revenue and margin growth
• Operational efficiency (cycle time, OTIF)
• Customer satisfaction and retention
• Team engagement and performance

Candidate Profile

• 7–1...