Sales and Service Agent for Members

Provide vital support as a Sales and Service Agent. Assist clients in utilizing technology for transactions while addressing fraud matters appropriately.

This position serves members in the Côte-Nord region and centers on improving client interactions. You will guide clients through the use of technological tools, helping them perform their own transactions. Your role will also involve strengthening business relationships and providing support to those facing fraud or operational issues.

Key Responsibilities:
• Support clients in navigating technology for transactions
• Build and maintain strong client relationships
• Assist clients facing irregularities or fraud
• Ensure referrals to relevant partners exist
• Aid in business development activities

Requirements:
• Interest in personal finance and member service
• Passion for promoting equity and inclusion
• Willingness to engage in continuous trainin...