Sales and Service Client Services, Off

State Street
Full time Japan, Tokyo Business Operations Specialists
Posted:
May 26, 2026
Location:
Japan, Tokyo, Japan

Job Description

  • Report to Manager of Trust Client Services team and work closely with not only other Client Service Staffs but Operation and other departments (Risk, Legal, Compliance) to ensure client satisfaction is maintained
  • Manage daily calls and emails for various inquiries, change requests, etc from Investment Managers
  • Monitor service quality and all communications (incl. outstanding items) with Investment Managers of Trust Account
  • Prepare periodical service review report for Investment Manager of Trust Account
  • Conduct periodical service review meeting with Investment Manager of Trust Account in order to present and assess the quality of operational services and satisfaction
  • Maintenance of Trust Account profile and Investment Manager related documents
  • Assist reporting to client periodically (monthly, quarterly, annually) with reporting format defined by the client
  • Conduct periodical survey with Investment Manager of Trust Account to ge...
  • Apply for this Job

    Submit your application for the Sales and Service Client Services, Off position at State Street.

    Apply Now Save for Later

    Job Overview

    Job Type: Full time
    Location: Japan, Japan
    Posted: May 26, 2026
    Deadline: July 05, 2026