Sales and Service Client Services, Off

State Street

Full time Japan, Tokyo Business Operations Specialists

Posted:

May 26, 2026

Location:

Japan, Tokyo, Japan

Job Description

Report to Manager of Trust Client Services team and work closely with not only other Client Service Staffs but Operation and other departments (Risk, Legal, Compliance) to ensure client satisfaction is maintained
Manage daily calls and emails for various inquiries, change requests, etc from Investment Managers
Monitor service quality and all communications (incl. outstanding items) with Investment Managers of Trust Account
Prepare periodical service review report for Investment Manager of Trust Account
Conduct periodical service review meeting with Investment Manager of Trust Account in order to present and assess the quality of operational services and satisfaction
Maintenance of Trust Account profile and Investment Manager related documents
Assist reporting to client periodically (monthly, quarterly, annually) with reporting format defined by the client
Conduct periodical survey with Investment Manager of Trust Account to ge...
                

Apply for this Job

Submit your application for the Sales and Service Client Services, Off position at State Street.

Apply Now Save for Later

Job Overview

Job Type: Full time

Location: Japan, Japan

Posted: May 26, 2026

Deadline: July 05, 2026