Sales Associate

Join the loudest store in the mall! We’re looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you’ll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You’ll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper‑focused on the in‑store experience.

WHAT YOU’LL DO

• Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and use of the Force.
• Cover the sales floor zone and ensure that assigned areas are up to visual standards.
• Work the register – you’ll use your fandom knowledge to process sales transactions and drive add‑on sales using additional benefits such as BOPIS and curbside pickup. As...