Sales & Chat Support VA

We are looking for a proactive and customer-focused Sales & Chat Support Virtual Assistant who will handle customer inquiries, sales conversion, and manage a small team of staff and interns supporting sales and customer communication. The role requires strong communication, leadership, and organizational skills to ensure smooth customer interactions and team productivity.

Key Responsibilities:

• Respond to customer inquiries via chat, email, and messaging platforms promptly
• Assist customers with product or service information and guide them toward purchase decisions
• Follow up with leads and support sales conversion efforts
• Handle order concerns and customer concerns or escalate when needed
• Maintain customer records
• Coordinate with operations regarding client needs
• Manage, guide, and monitor staff and interns
• Delegate tasks and ensure service standards and response times are met
• Support training ...