Sales Coordinator, Assistant Manager

Company Description
Your future employer is a tyre distribution and wholesale business based in Malaysia. It involves in procuring and supplying tyres and related products to the aftermarket.
Role Description
Manage daily customer service activities, including order processing, invoicing coordination, delivery scheduling, and after-sales support.
Ensure customer orders are accurately captured, processed, and fulfilled within agreed timelines.
Act as the escalation point for customer complaints, delivery issues, and service discrepancies and among the company sales representative.
Maintain strong and balanced relationships within operations, logistics and sales team.
Monitor service levels and implement improvements to enhance customer satisfaction.
Liaise closely with warehouse and logistics teams to ensure accurate picking, timely deliveries, and proper handling of tyre products.
Coordinate stock availability and delivery schedules to manage customer ex...