Sales Coordinator, Assistant Manager

Company Description

Your future employer
is a tyre distribution and wholesale business based in Malaysia. It involves in procuring and supplying tyres and related products to the aftermarket.

Role Description

• Manage daily customer service activities, including order processing, invoicing  coordination, delivery scheduling, and after-sales support.
• Ensure customer orders are accurately captured, processed, and fulfilled within  agreed timelines.
• Act as the escalation point for customer complaints, delivery issues, and service discrepancies and among the company sales representative.
• Maintain strong and balanced relationships within operations, logistics and sales team.
• Monitor service levels and implement improvements to enhance customer satisfaction.
• Liaise closely with warehouse and logistics teams to ensure accurate picking, timely deliveries, and proper handling of tyre products.
• Coordinate stock a...