Sales Coordinator

**Experience in Freight Forwarding / Brokerage is required.

Sales Support:

· Assist outside sales by receiving and handling enquiries from prospect and customers.

· Business level English proficiency required for effective customer communication.

· Telemarketing, to reach out and probing prospective customers.

· Assist the outside sales by setting up appointments for customers' visits.

· Manage the relationship of existing key accounts by proactively anticipating their needs.

· Communicate and negotiate with the local pricing desk, procurement or middle office, if needed, to secure competitive rates.

· Establish SOPs as per customer's needs

· Advise customer on transport (operations, contingencies, insurances, customs, routing…)

· Ensure SOPs are transferred upon strict validation by Commercial and Operations.

· Ensure quotations and SOPs are updated and filed completely in sales designated folder

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