Sales & customer service representative - in office position

About the Role We're hiring a Sales Representative to drive patient growth through both warm inbound lead conversion and outbound outreach.
You will own the full conversion journey — from first touch to scheduled calls.
This role requires both:
Consultative selling skills for inbound leads
Confidence and persistence for outbound calling and follow-up
This is not a passive, script-heavy call center role. It requires initiative, accountability, and comfort working independently in a remote startup environment.

What You Will D
o Convert warm inbound lead
s Conduct outbound calls to re-engage cold or inactive lead
s Proactively reach out to potential patients through structured outbound campaign
s Engage via phone, SMS, chat, and emai
l Educate patients using approved, non-clinical messagin
g Handle objections with empathy and confidenc
e Manage your own pipeline and prioritize follow-up
s Maintain accurate CRM documentatio
n Meet and e...