Sales Customer Success Engineer Data & AI Mexico City, MX

Job Title

Brand Technical Specialist

Job Location

Mexico

Job Type

Regular

Role Overview

As a Customer Success Engineer, you will design viable client solutions by leveraging current product capabilities and removing technical inhibitors to sales opportunities. You will work with clients to drive adoption and expansion of IBM products to accelerate client value.

Primary Responsibilities

• Deliver Technical Proof Points: Create and deliver technical proof points through technical accelerators (demonstrations, POTs, POCs, workshops, solution design, and MVPs) to demonstrate the value of IBM products to clients.
• Drive Customer Value: Activate entitlements by finding sponsors, conducting use‑case workshops, and establishing measurable business outcomes with client sponsors and stakeholders.
• Develop Success Plans: Create a success plan that describes deployment roadmap(s), mileston...