Sales & Follow-Up Virtual Assistant

Job Title

Sales & Follow-Up Virtual Assistant

About the Company

Our client is a fast-growing fitness studio that specializes in a high-energy, results-driven Pilates experience, blending traditional Pilates with innovative fitness techniques.

Job Description

The role involves leading follow-ups with new leads and trial clients, utilizing client-provided scripts for effective communication, and managing interactions through a CRM system. The goal is to convert trial clients into paying memberships while providing light administrative support.

Responsibilities

• Make the first call to new leads.
• Inform them about the free trial and encourage them to sign up.
• Use client-provided scripts for calls and text messages.
• Contact trial clients at specific moments during their trial period based on pre-defined scenarios.
• Send personalized text messages.
• Goal: convert trials ...