sales manager

Responsible for Room Sales for the hotel, as well as identifying new markets and business opportunities and increasing sales. Attending all department and hotel meetings as necessary and updating action plans and financial objectives. Executes and supports the operational aspects of business booked while also driving customer loyalty by delivering service excellence with customer experience.

Participates in sales calls with sales team to acquire new business and/or close on business to develop the account and access the effectiveness and sales skills of the sales person. Assesses the training needs based on the data gathered and interaction with sales team.

Builds and strengthens relationships with existing and new customers, as well as with key internal and external stakeholders. Develops a strong relationship with on property front office team to ensure unity and alignment for attaining company goals.