Job Description
Role Overview
iStore is looking for a hands-on, commercially driven Sales Manager to lead our high-volume B2C telesales operation. This role owns the end-to-end online sales journey, from lead eligibility through to invoicing and fulfilment, and plays a critical role in driving conversion, operational excellence, and an exceptional customer experience.
You will lead, coach, and motivate a team of telesales consultants in a fast-paced, target-driven environment, while working closely with Sales Operations, Supply Chain, Contact Centre, and Warehouse teams to ensure seamless execution.
This is a leadership role for someone who thrives on pace, data, accountability, and results.
Key Outcomes
- Consistently achieve and exceed sales volume and conversion targets
- Improve stage-to-stage pipeline conversion
- Reduce order fallout, cancellations, complaints, and rework
- Drive...
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