Sales Operations

Key Responsibilities Work closely with the Sales Director to execute daily operational and strategic tasks.

Distribute internal communications to relevant departments in a timely manner.

Manage Salesforce, including roles, profiles, sharing rules, workflows, and user groups.

Ensure all CRM records are accurately updated in accordance with company policies.

Generate and maintain sales reports, dashboards, and automated workflows.

Handle sales operation requests, customer analysis, individual views.

Maintain professional relationships with customers and internal staff.

Maintain database integrity through data cleansing and duplicate record management.

Act as the CRM data governance lead, ensuring data quality, data management, policy compliance, business process management, and risk management across the Sales Department.

Evaluate new Salesforce releases and assess their impact on business proces...