Sales Operations

Key Responsibilities

+ Work closely with the Sales Director to execute daily operational and strategic tasks.

+ Distribute internal communications to relevant departments in a timely manner.

+ Manage Salesforce, including roles, profiles, sharing rules, workflows, and user groups.

+ Ensure all CRM records are accurately updated in accordance with company policies.

+ Generate and maintain sales reports, dashboards, and automated workflows.

+ Handle sales operation requests, customer analysis, individual views.

+ Maintain professional relationships with customers and internal staff.

+ Maintain database integrity through data cleansing and duplicate record management.

+ Act as the CRM data governance lead, ensuring data quality, data management, policy compliance, business process management, and risk management across the Sales Department.

+ Evaluate new Salesforce releases and as...