Job Description
The Sales Operations Manager (SOM) manages sales operation processes across PSR, VET & PRO Channel in close collaboration with other functions and stakeholders to enable sales team productivity & efficiency. He/she is the sales technology expert when it comes to process, procedures and tools and a master of efficiency, able to improve ways of working within the sales department and working together with other functions. Getting insights from data and using systems to drive efficiency, he/she manages the CRM and uses it to drive the sales team activities and measure performance. SOM helps management team make data driven decisions and works with Marketing team to enable strong sales execution of promotions. SOM is responsible for periodic and long-term sales forecast and plays a critical role in training of the sales team to use technology effectively and understand internal processes.
Key Responsibilities
- Help to design an overarching view of company sales...
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