Sales & Operations Manager

Role Overview

This role combines strong sales leadership with full operational oversight of assigned branches. The Spa Sales & Operations Lead will:

• Drive daily, weekly, and monthly sales performance
• Coach and uplift frontline sales capabilities
• Ensure operational discipline and SOP adherence
• Manage manpower, scheduling, and resource allocation
• Maintain top‑tier client experience and service delivery
• Coordinate promotions, campaigns, and in‑store execution

This is a hands‑on, on‑the-ground role requiring constant engagement with teams, clients, store issues, and sales drivers.

Key Responsibilities

1. Sales Leadership & Daily Performance Management (40%)

• Own branch sales targets and monthly revenue delivery.
• Lead daily sales huddles to align goals and address sa...