Sales Planner

Responsibilities

• Prepare price quotations and product information to customers.
• Handle customers’ inquiries and complaints including return stocks.
• To process and coordinate for sample requests.
• Develop new packaging design (including stickers) for customers on new products.
• Replenish packaging with procurement according to customer’s approved artwork and update the customer for the order quantity.
• To monitor on-hand packaging closely with production, procurement and supply chain, update to customer from time to time, assist customer to write off unused packaging.
• To monitor inventory for the stocks and update customer from time to time
• Communicate well with sales admin, production, supply chain, procurement, QA, R&D and logistics.
• Communicate important feedback from customer internally with superiors as well as support sales admin for administrative matters.
• Update customer ...