Sales Process Specialist

+ Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities.



+ Coordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines.



+ Works independently mostly and may need limited supervision only on complex new assignments - to develop and share quotes using standardized pricing tools.



+ Client follow-up and aid in turning quotes into orders. Process quotes into Orders using ERP.



+ Support account managers & SE/ISEs by performing included but not limited to admin-related tasks.



+ Acts as an informal resource and mentor for colleagues with less experience



+ Connects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriate.



+ Track account histor...