Sales Process Specialist

+ Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities.

+ Coordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines.

+ Works independently mostly and may need limited supervision only on complex new assignments - to develop and share quotes using standardized pricing tools.

+ Client follow-up and aid in turning quotes into orders. Process quotes into Orders using ERP.

+ Support account managers & SE/ISEs by performing included but not limited to admin-related tasks.

+ Acts as an informal resource and mentor for colleagues with less experience

+ Connects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriate.

+ Track account history and supply data from internal sources as requested by account owners and representatives...