Job Description
Job Summary
The job holder will be responsible for growing the business by recruiting new members, marketing the Sacco's products and services, developing sales strategies or marketing campaigns, account management, loan growth, retention of the existing portfolio and generation of relevant reports
Duties and Responsibilities
The holder of this position is required to execute all the duties and responsibilities detailed below;
i. Customer Service and Care
a. Handling members' queries that are within office authority.
b. Member education and sensitization on new developments.
c. Initiate development and regular review of the customer service charter.
ii. Selling
a. Sell and market all Sacco products.
b. Prepare presentations for prospective customers.
c. Recruit new members to the Sacco.
iii. Marketing
a. Prospect for new business.
b. Implement all marketing and business growth strategie...
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