Job Description
Process Specialist - Tech SupportQualificationGraduate (exclusion: BE/BTech/MCA) or High School graduate or above as may be applicable in the GeoResponsibilityStakeholder/Business ManagementThey serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development through various mobile Ad producer tools, creating expanded ads with page redirects with customize animation and image galleries etc.Design/Develop Creative artifacts for Ads as per client supplied brief and within brand and design guidelines.WebDevelop internet / intranet web pages in the prescribed format adhering to client requirements within agreed TAT.Customer Relationship ManagementProvide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues.For Voice processes OnlyEffectively communicate information on products/services and/or trouble shoot issues within the specified time frames agreed up...
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