Sales Supervisor (The Gardens Store)

Major Responsibilities

• Assist and report to Assistant Store Manager to manage and oversee the daily store operations.
• Supervise, ensure, and manage a team of sales staff to provide excellent customer service and build client relationships.
• Identifies and handle client enquiries, concerns and complaints.
• Ensure store presentation is consistent with our brand image.
• Supervise general housekeeping and cleaning duties including performing such duties, if necessary.
• Coordinates with the team on the execution of sales plans and store events.
• Manage and motivate staff to achieve sales targets established.
• Ensure proper security measures are enforced.
• Monitor and assist sales staff development by providing on-the-job training, product training, etc.
• Communicate timely with both internal and external parties, which include emails, text messages and phone calls.
• Be a mentor t...