Sales Support & Account Care Coordinator

ResponsibilitiesServes as a primary resource for sales and account management teams to understand content/product offerings, business policies, commissions, order processing, credits, promotions, incentives and procedures and assists in problem solving all issues.Develop customers' relationships to address minor issues quickly, to develop greater familiarity with accounts.Support selling administrative activities such as marketing materials distribution and arranging client meetings.Support obtaining signed contracts, order forms from customers and trials management.Support customers with complaints about administrative issues, working closely with internal stakeholders to resolve.Compile sales reports to be used in sales meetings.First line support for process and system queries, monitor on an ongoing basis and implement solutions for recurring issues that arise.Gather account history and market data as requested.AccessibilityAs a integral business, we rely on diversity of culture ...