Sales Support Executive

• Location: Shah Alam
• Working Schedule : Mon-Fri 8 AM - 5:15 PM
• MNC Manufacturing company

Key Responsibilities:

• Handle sales transactions, including processing orders, issuing invoices, and coordinating with various departments to ensure timely delivery
• Respond to customer inquiries, complaints, and claims promptly and professionally, providing effective solutions and maintaining customer satisfaction
• Provide after-sales service, addressing any post-purchase concerns, coordinate repairs and replacements and ensure customer satisfaction
• Actively engage with potential and existing customers, understand their needs, and offer suitable furniture solutions from our collection
• Cultivate and maintain strong relationships with local and oversea clients, ensure smooth communication, coordinate product availability, and resolve any issues
• Stay updated on product knowledge, including the latest trends a...