Sales Support Specialist

Get ready to experience the Z-Factor for yourself. Sales Support Provide assistance and support to the sales team in their efforts to acquire and retain customers. Including tasks such as managing customer inquiries, processing orders, preparing sales documents, coordinating with other departments, and ensuring a smooth sales process. Sales support executives play a crucial role in helping the sales team be more efficient and effective in their sales efforts. Responsibilities: Schedule and prepare materials for Account Owner for customer meetings. Prepare quotations. Create/update agreements and tenders in the respective system and communicate them to concerned parties. Customer Relationships Adopt client complaints and follow up the resolution. Solve ad-hoc problems/transfer service issues to relevant department. Forward telephone and email inquiries in standard subjects to customer information center or other departments within ZIM Performance measurement Monitor customer performance...