Sales Support Specialist, OBCA Process (SG) MY

• Responsible for customers’ satisfaction and serviceexcellence.
• Facilitate corporate account online opening(OBCA).
• Attend to all customer enquiries on banking products and servicepromptly.
• Handle general incoming enquiries from internal/externalcustomers.
• Assist to send customer information questionnaire and prepare onboardingdocuments.
• Ensure timely and accurate submissions of documentation within internalcustomers.
• Calling and tracking of save as draft / purge account openingapplications.
• Any other responsibilities / tasks as assigned by the Management from time totime.

Key Dimension of Impact :

1. Financial:
   • Measurement of financial performance tagged to department business performance ofSME.
2. Non-financial:
   • Completion of assigned roles and responsibilities as set out in key responsibilities within agreedTAT/SLA requirem...