Sales Support Technician – Installation Technician

SALES SUPPORT TECHNICIAN - INSTALLATION TECHNICIAN

MASTER JOB PROFILE

a.     Summary of job contents

Grow technical sales of industry-relevant engineering learning systems solutions, projects and opportunities finding and meeting the needs for employability and productivity of the education and training sectors in multiple countries across Africa. Perform all required technical support functions according to prescribed policies and procedures. Assist and support Sales, Distributors, Logistics, Technical and Intern activities related to sales, installations and training. Work closely with and report to Didactic Manager on operational and improvement issues. Always provide a direct professional and helpful service to all customers (internal & external).

Be responsible for living the Festo Values and take ownership of the Festo Vision and Mission Statement and be customer service oriented.

Key accountabilities

Duties of Sales Support Technician...