Sales Training Officer

Are you a talented individual ready to join an awesome team in the automotive industry ?

Responsibilities

• Enhancing the customer experience delivered by the Sales Executives. Specific activities, body language, and spiels in keeping with the brand should be given special attention and emphasis in the training materials to be developed.
• Spot checks and mystery shopping, as needed, will be done to ensure that both showroom and roadshow displays exhibit the soft skills discussed during classroom training.
• Sales promos and highlight talk points should be regularly updated and communicated to dealer partners in different formats depending on the requirement (e.g. infographic, cheat sheet, etc.).
• Conduct of training is during dealer onboarding, refresher training, and short training sessions to continuously ensure the customer journey is pleasant and memorable.
• Create and update training materials based on brand sta...