Job Description
**Salesforce Administrator****What will you contribute?
**Reporting to the Director of Customer Support, the Salesforce Administratorwill be responsible for managing and optimizing the company's Salesforce systems.This includes user and license management, support, training, and system upgrades.The Salesforce Administrator will work closely with stakeholders to ensure the effective utilization of Salesforce tools and meet organizational requirements.
**Responsibilities & Deliverables**:- Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, and regular cleanup of unused licenses.
- Resolve user support tickets.
- Regularly complete internal system audits.
- Serve as a system administrator for Salesforce, Sales Cloud, Service Cloud.
- Effectively act as the liaison between users, vendors, and development teams.
- Monitor the health and security of our Salesforce platforms, in...
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