Salesforce BA

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Key Responsibilities

Collaborate with business stakeholders to understand business objectives, requirements, current (as-is) and future state processes, and pain points.

Conduct workshops, interviews, and requirement gathering/refinement sessions with Product Owners, architects, and tech leads.

Identify and propose Salesforce out-of-the-box solutions and recommend custom solutions in collaboration with technical and UX teams.

Prepare and present solution approaches to Program Salesforce design authority for review and...