Salesforce Business Analyst

Role: Senior Salesforce Business Analyst Experience: 6 to 12 years Location: Bangalore Work mode: In office Platform/Cloud: Salesforce Domain: Automotive Job-Description: Toyota Connected needs an experienced Salesforce Business Analyst with relevant experience of solving business problems in the automotive domain with a strong focus on improving customer experience. This role requires engaging with business stakeholders to elicit their business requirements or understand issues with any existing business process. You would be responsible for expanding the given requirement or process gaps to suggest a viable and maintainable solution in collaboration with other stakeholders like solution-architect and domain-architects. You would also be responsible for translating these requirements into actionable work-items (use-cases, user-stories, etc.) maintained into a product-backlog. The role requires previous experience with agile processes and artifacts like product-backlog, backlog-refinem...