Salesforce Business Analyst

Job Overview

We are looking for an experienced Salesforce Business Analyst to support implementation and enhancement projects for a long-established Salesforce Partner. This role plays a key part in bridging business stakeholders and technical teams, ensuring business requirements are translated into scalable, high-quality Salesforce solutions aligned with Salesforce partner standards

The role is remote-based in Malaysia, with regular collaboration and occasional on-site engagement with Singapore-based clients

Key Responsibilities

Business Analysis & Requirements Management

• Gather, analyze, and document business requirements in collaboration with clients and internal teams
• Translate business needs into functional specifications, user stories, and process flows
• Conduct gap analysis and recommend solutions aligned with Salesforce best practices and partner frameworks
• Support prioritization of enhancements, incidents, a...