Salesforce Business Analyst (Warranty)

Integer is a Portuguese consulting company specialized in Technology and Information Systems. Our core business is IT outsourcing services, software, nearshore projects, and tailor-made solutions. We are partners with the main technology players worldwide and we work with national and multinational companies from several industries. Most of the projects we participate are in Portugal, Brazil, and throughout Europe. What set us apart is the experience of our team and our tech talent.

Are you looking for new opportunities in the IT area? We have news for you!

This could be the perfect challenge if you have:

• 2+ years of experience as a Salesforce Business Analyst within the Warranty domain.
• Experience with Salesforce Service / CRM.
• Knowledge of case management, complaints management, and warranty processes.
• Understanding of integrations, data migration, and reporting/KPIs.
• Experience with tools such as Azure DevOps a...