Salesforce Business Analyst (Warranty)

Based in Portugal, Wire IT is your specialized IT consulting partner with 18 years of experience driven by an experienced and senior team that helps clients make the right decisions in a fast-moving market.

Wire IT's ambition is to grow while keeping true to its nature: agile, people-centered, and fun. As we like to say: “It’s not only what we do, it’s how we manage that truly make the difference.”.

If you're looking for more than just a job - if you're looking for a place where you can truly make a difference - you might be the next person to join WIRE IT.

Role: Salesforce Business Analyst (Warranty)

Location: Hybrid, Porto Portugal

Required skills:

• 2+ years of proven experience as Salesforce Business Analyst in the Warranty domain.
• Strong knowledge of complaints / case management processes.
• Hands-on experience with CRM platforms, preferably Salesforce.
• Ability to create business and functional...