Salesforce Business Systems Analyst

**Location:** Dublin, Ireland (Hybrid)

**Position Summary:**
We are seeking an experienced Salesforce Business Systems Analyst (BSA) to serve as a strategic liaison between business stakeholders and technical teams. The ideal candidate has a deep understanding of Salesforce platforms, strong analytical and communication skills, and a proven track record of translating complex business requirements into scalable Salesforce solutions. This role plays a critical part in optimizing business processes, improving system adoption, and driving data-driven decision-making.

**Responsibilities:**

+ Act as the primary point of contact between business stakeholders and Salesforce technical teams.
+ Elicit, analyse, document, and validate business requirements using interviews, workshops, and process reviews.
+ Translate business needs into clear functional specifications, user stories, acceptance criteria, and process flows.
+ Partner with Salesforce Administ...