Salesforce CRM Support Analyst

• 8+ years of combined IT experience with increasing levels of responsibility
• 4+ years of architecture experience across various Salesforce clouds (Sales, Marketing, Service and Platform clouds, etc.) and lightning components
• Experience integrating Salesforce with 3rd party system using web services and app exchange apps
• 4+ years of development experience on the Salesforce platform (Apex, Visualforce, SOQL, etc.)
• Must have Salesforce Platform Developer Certification
• Certified SFDC Architect is preferred
• Experience with custom SDLC processes such as code versioning, packaging, test-driven development (TDD), continuous integration, test automation, code analysis, and code quality metrics
• In-depth understanding of Salesforce technologies (clouds, offerings, custom development, integration, etc.)
• Ability to foster new ideas and concepts
• Ability to mentor and coach other team members