Job Description
SummaryThe AI Salesforce Specialist is responsible for designing, developing, enhancing, and supporting AI-powered solutions within the Salesforce ecosystem.This role combines Salesforce platform engineering, AI/Agentic solution development, automation, and operational support to deliver intelligent customer and business experiences.The ideal candidate will have strong expertise in Salesforce development, AI-enabled workflows, prompt engineering, automation frameworks, and production support.This role works closely with cross-functional teams, business stakeholders, UX teams, and enterprise AI governance groups to implement scalable and compliant AI capabilities.Mandatory technology it's Amazon Connect, Amazon Cloud Voice.Key ResponsibilitiesSalesforce Development & Enhancement Delivery Deliver 4–6 small-to-medium Salesforce platform enhancements concurrently.Support development enhancement requests up to approximately 25 hours of effort each.Participate in Agile sprint planning and...
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