Job Description
Job Title: Salesforce Operations Specialist
Location: Remote (GTA, ON / KWC, ON)
Contract: 1 Year
Role Summary
We are seeking Salesforce Operations Specialist to support our Client Advocacy team through high-volume sales reference operations, applied AI usage, and Product Advisory Board (PAB) support. This contract role helps accelerate sales cycles while ensuring strong governance and client experience.
Key Responsibilities
• Manage global sales reference requests, matching sales teams with approved client advocates
• Coordinate and schedule reference calls while tracking usage to prevent advocate fatigue
• Use AI tools to triage requests, suggest matches, draft communications, and summarize assets
• Support Product Advisory Boards (PABs) with operational and best-practice guidance
• Maintain accurate records, re...
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