Salesforce Platform Specialist

Company Description

#li-hybrid

As a Salesforce Platform Specialist, you will own the day‑to‑day health, evolution, and adoption of our global Salesforce estate, spanning core CRM, Agentforce/ Service Cloud, and Salesforce AI capabilities.

You will work with the Product Leader, Managers, Owners and cross‑functional stakeholders to translate business goals into well‑governed, scalable platform solutions that drive seller and service‑agent productivity, customer satisfaction, and compliance. This role blends configuration, automation, platform governance, and enablement with a pragmatic understanding of commercial outcomes.

Job Description

Core Responsibilities

1) Core Platform Ownership & Governance

• Own platform standards (naming conventions, metadata strategy, field hygiene, deprecation, duplicate management) and drive continuous improvement across org(s).
• Manage environments and releases (sandboxes, U...