Salesforce Platform Technical Analyst

Join our team as a
Salesforce Administrator
and play a pivotal role in enhancing our Salesforce platform to support our mission of delivering exceptional customer experiences. This opportunity allows you to leverage your expertise in Salesforce administration, configuration, and support to drive operational efficiency and innovation. By joining our team, you'll gain hands-on experience with large-scale Salesforce implementations and work closely with key business stakeholders to make a tangible impact.

Key Responsibilities:

• Salesforce Admin
• Provide Salesforce admin support, including user administration and password resets.
• Salesforce Production Technical Support
• Manage incident triage and technical support for Salesforce production issues.
• Coordinate tasks and change tickets for external app upgrades.
• Oversee system maintenance and seasonal releases, including sandbox management and certificate renewals.