Salesforce Service Cloud and Field Service Lightning Solution Architect

**Date Posted:**

2026-02-04
**Country:**

United States of America
**Location:**

OTCTH: Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA

We are seeking a skilled Salesforce Service Cloud and Field Service Lightning Solution Architect to join our team. The ideal candidate will have experience working in a business-facing role, leveraging out-of-the-box Salesforce capabilities to meet business needs while minimizing system customizations. You will focus on understanding Otis business needs and designing solutions using Salesforce technology to meet those needs. This role will be a key partner with business product owners and Salesforce solution SMEs to design simple, scalable solutions and lead deployments globally. You will work closely with business product owners to gather requirements, design custom solutions, and ensure that the Salesforce platform meets the organization's goals and objectives.

**On a typical day ...